Should I ask all 12 questions on the phone, or wait for the site visit?

The prep and system questions are worth asking at the site visit, once someone has actually seen your slab. The warranty and quote questions are reasonable to ask before scheduling a visit at all.

How does Epoxy & Beyond answer these questions?

We check the slab for moisture at the site visit before finalizing a price, use real mechanical surface preparation, give fixed written quotes, and answer warranty questions for the specific system recommended for your space, rather than a generic answer applied to every job.

How to Choose an Epoxy Flooring Contractor in South Florida: 12 Questions to Ask Before Hiring

A longer list than most, organized so you actually know what to do with the answers.

Vinyl flakes being broadcast by hand onto a wet coating.

By Epoxy & Beyond · Buyer's Guide · September 21, 2026

Why vetting matters more than the sales pitch

Most garage floor coating pitches sound similar on the phone: free estimate, fast install, a warranty. The questions below are organized by project phase, prep, system, process, warranty, and the quote itself, so you can actually compare answers across contractors rather than just comparing tone.

Questions about the concrete and prep

1. Do you check the slab for moisture before finalizing a price, and what happens if the reading comes back high?
2. What does your surface preparation actually involve, mechanical grinding or profiling, versus a cleaning alone?
3. How do you handle existing cracks or joints, is repair included in the quote or discovered as an add-on later?

Questions about the coating system

4. What specific products or systems are you proposing, epoxy, polyaspartic, or a combination, and why for my space?
5. How many coats are included, and what does each layer do?
6. Can you show examples of this specific finish, not just a general photo gallery?

Questions about the installation process

7. Who's actually doing the work, your company directly, or a subcontracted crew?
8. What's the realistic timeline for a space my size, not a generic timeline applied to every job?
9. What happens if weather or unexpected slab conditions affect the schedule?

Questions about warranty and aftercare

10. What's covered under warranty, specifically, and can I see the terms in writing before I sign?
11. What voids the warranty, and does that include anything related to moisture or slab condition?

Questions about the quote itself

12. Is this a fixed, written price based on an actual site visit, or an estimate that could change once work starts?

What a good answer actually sounds like

A contractor who's confident in their process will usually answer these directly and specifically, naming the actual prep method, the actual product, the actual warranty terms, rather than falling back on general reassurance. Vague answers to specific questions are themselves useful information. We've also published a shorter, 10-question version of this checklist if you want the condensed version to bring to a first call.